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Those seeking information should call the following emergency hotlines.
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Hotel information for travelers
Last updated Monday, 1:30 p.m. ET
Here is the latest travel information released by hotel companies. Most hotels have waived cancellation fees.
Best Inns, Suites, and Hotels
To cancel reservations, call 800-237-8466
Best Western
Guests arriving through September 16 will not be charged cancellation or no-show fees; call 800-331-0075
Choice Hotels (including Clarion, Mainstay Suites, Quality Inn, Comfort Suites, Comfort Inn, Sleep Inn, Rodeway Inn, and EconoLodge)
Cancellation and early departure fees may be waived, depending on the location of your hotel. Check with individual hotel properties for specific information
Drury Inn & Hotels
Travelers with reservations through Sunday will not be charged no-show or cancellation fees; call 800-DRURY-INN (800-378-7946)
Fairmont Hotels & Resorts
Travelers with reservations through September 30 will not be charged cancellation fees
Group or social events scheduled through September 30 may be canceled without penalty
Call 800-441-1414 for information
Hawthorn Suites
To cancel reservations, call 800-527-1133
Hilton (including Doubletree, Embassy Suites, Homewood Suites, Red Lion Hotels, and Hampton Inn)
Travelers with reservations through September 30 will not be charged no-show, cancellation, or early departure fees
Group or social events scheduled through October 31 may be canceled without charge or penalty
HotelDiscounts.com
Reservations may be cancelled without penalty at customer request through September 17
Rooms are available in New York City and other locations
Call 800-715-7666 for information
Hotwire
If you are scheduled to check in on or before September 18 and cannot reach your destination, call Hotwire at 877-HOTWIRE (877-468-9473) for a refund
If you have questions that do not require immediate attention, please e-mail [email protected]
Hyatt Hotels & Resorts
Guests will not be charged cancellation or no-show fees; call 800-233-1234
Marriott (including Courtyard by Marriott, Fairfield Inn, Renaissance Hotels, Residence Inn, SpringHill Suites, TownPlace Suites)
For information about guests at the New York Marriott World Trade Center or Financial Center, call 866-866-9928. From outside the U.S. or Canada, call collect at 941-541-1725.
To cancel hotel stays, visit Marriott.com or call 800-228-9290 in the U.S. and Canada. Cancellation fees will be waived.
Motel 6
Travelers arriving through September 16 will not be charged cancellation or no-show fees; call 800-4-MOTEL-6 (800-466-8356)
Orbitz
If you have a hotel reservation in the next few days, you may cancel or rebook online in "My Stuff"
Call 888-656-4546 for additional assistance
priceline.com
If you have a hotel reservation scheduled on or before September 16, call 800-657-9168 or e-mail priceline.com customer service for assistance
Radisson
To change or cancel reservations, visit Radisson.com or call 800-333-3333.
All cancellation fees are waived until further notice
Red Roof Inn
Travelers arriving through September 16 will not be charged cancellation or no-show fees; call 800-RED-ROOF (800-733-7663)
Ritz-Carlton Hotels
Travelers will not be charged cancellation fees until further notice; call 800-241-3333 or the specific hotel property
Six Continents (including Crowne Plaza, Intercontinental, Staybridge Suites, Holiday Inn, Holiday Inn Express)
Travelers with reservations through Sunday, September 16, will not be charged cancellation or no-show fees
For rebooking or cancellation, call 888-837-1106
A special toll-free hotline, 800-447-2981, has been set up to assist stranded travelers or those affected by the week's tragedies. Customers will be offered rooms at a Six Continents property or other hotel chain, at the lowest available rate
Starwood Hotels & Resorts (including Westin, Sheraton, Four Points by Sheraton, St. Regis, Luxury Collection, W Hotels)
To change or cancel current reservations, call 888-625-5144.
All cancellation fees are waived until further notice
Wyndham Hotels & Resorts
All hotels are in operation, including those in the New York and Washington areas
To change or cancel reservations, visit Wyndham's website or call 800-996-3426
Travelers with reservations through September 30 will not be charged cancellation or no-show fees
Information and content courtesy of SmarterLiving.com
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