'); //-->
Back home
US Under Attack

SectionsTodaySponsored by:
-Archives
-Latest news

How to help
What you can do
Relief funds
Blood centers

Memorial services
Times, locations

Travel resources
Travel info.
Cancellation information, phone numbers, etc.


 Boston traffic
 Massport website
Car rental refunds
Hotel refunds
Flight refunds
Changes at Logan

List of victims
AA Flight 11
UAL Flight 175
AA Flight 77
United Flight 93
NY WTC
Pentagon
Flight 11
Flight 175

Tenants of WTC
North Tower
South Tower

Investigation
Anyone with information regarding the attacks should call the FBI at this number:
866-483-5137


Leave a tip online
FBI website

Hotlines
Those seeking information should call the following emergency hotlines.


United Airlines
800-932-8555
American Airlines
800-245-0999
Mass. Emergency
   Management
800-293-4031
Massport
617-568-3100
MBTA
617-222-1000
Car rental information for travelers

Last updated Monday, 2:30 p.m. ET

Here is the latest travel information released by car rental companies. Customers of most rental companies may return their cars to any location in North America without additional fees, and one-way rentals are available.

Alamo

  • Customers who rented from an airport location before 9 a.m. Tuesday may return to any Alamo airport location in North America without additional fees.
  • One-way rentals are available for $49.95/day, subject to car inventory, at participating locations. This rate has no blackout dates or drop-off fees, and includes unlimited mileage. It is available through October 5 on compact, intermediate, and full-size cars
  • For reservations, use this e-mail form, or call 800-GO-ALAMO (800-462-5266). Use rate code DH
  • Visit http://www.alamo.com for updates

    Avis
  • Customers who rented before Tuesday at 11 a.m. may return vehicles to any Avis location in the U.S. without additional intercity or drop-off fees
  • One-way rentals are available at reduced rates at over 600 corporate locations through October 15. Call 800-331-1212 or visit http://www.avis.com for reservations.

    Budget
  • Customers who rented cars on or before Tuesday may return their vehicles by midnight on Friday without additional fees.
  • One-way rentals are now available for $49.99/day (with unlimited mileage and no drop off fees) to/from most metropolitan areas, subject to availability; at all other U.S. locations, normal rates apply for one-way rentals
  • Call 866-464-6683 if you have a rental car and plan to drop it at an alternate location
  • Budget will attempt to honor all confirmed reservations, but cannot guarantee availability or locations
  • Visit http://www.budget.com for information, or call 800-BUDGET-7 (800-283-4387)

    Dollar
  • Customers who rented before Tuesday at 9 a.m. may return vehicles to any Dollar location in the U.S. without additional intercity or dropoff fees
  • Rentals may be extended at the rate in effect at the time of rental, call 800-800-4000
  • For out-of-state drop information, call 800-800-4000; normal out-of-state drop charges will apply
  • On new reservations, availability varies by location Call 800-800-4000 for information

    Enterprise
  • For information about one-way rentals, call 800-Rent-A-Car (800-736-8222) to connect to the nearest office. Enterprise will waive the one-way drop fee for customers who have an existing rental between September 11 and 17
  • Reservations can also be made at local branch offices
  • Visit http://www.enterprise.com for updates

    Hertz
  • All customers who rented before 9 a.m. Tuesday may return their vehicles to any Hertz location in North America without additional fees
  • Penalties for cancellations due to U.S. air travel restrictions will be waived
  • For U.S. travelers re-directed to Canada, Hertz's Canadian locations will honor tour operator and travel agent rental vouchers redeemable against reservations originally booked for the United States
  • U.S. travelers in Europe with original return dates to the U.S. between Tuesday and Friday, can obtain a free rental extension of up to four days
  • One-way rentals are available, subject to car inventory
  • Visit http://www.hertz.com for updates

    Hotwire
  • For customers who were unable to return rental cars because the airport or Budget/Hertz location was closed, cars may be dropped off at any Budget/Hertz location
  • Customers who cannot return a car as scheduled should contact Budget/Hertz directly to extend their rental; please note that rates for extra days may not be the same as the Hotwire rental rate
  • Customers who are scheduled to pick up a car through September 24 and cannot reach their destination should contact Hotwire at 877-HOTWIRE (877-468-9473) for a refund; other customers should e-mail [email protected] for assistance

    National Rent a Car
  • All customers who rented before 9 a.m. Tuesday may return their vehicles to any National location in North America without additional fees
  • One-way rentals are available for $49.95/day for a compact, intermediate, or full-size car. This rate is available with unlimited mileage and no drop-off fees
  • Because of high website and phone traffic, use this e-mail address for reservations: [email protected]
  • Visit http://www.nationalcar.com for updates or more information

    Orbitz
  • If you have a car rental reservation in the next few days, you may cancel or rebook online in "My Stuff"
  • Call 888-656-4546 for additional assistance

    priceline.com
  • Although most car rental companies are operating smoothly, there still may be delays in some locations
  • If you were scheduled to pick up your car on or before September 16 and need to cancel your reservation, or if you have problems at the counter, call 888-837-3774 or e-mail priceline.com customer service for assistance

    Thrifty
  • One-way rentals may be possible in certain locations, and standard one-way rates and drop charges will be in effect
  • Rentals may be extended at the same daily rate; contact the location from where you rented the car
  • Call 800-334-1705 for further assistance

    Information and content courtesy of SmarterLiving.com

  •  
     


    Advertise on Boston.com
    or
    Use Boston.com to do business with the Boston Globe:
    advertise, subscribe, contact the news room, and more.

    Click here for assistance.
    Please read our user agreement and user information privacy policy.

    © Copyright 2001 Boston Globe Electronic Publishing, Inc.