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After the sale, frustration and disappointment for many Globe Staff, 4/30/01
But in the following four stories, Toll Brothers customers give voice to the frustration and disappointment they and many other buyers said they experienced when trying to get the company to repair troubling construction defects.
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© Copyright 2002 Globe Newspaper Co. |
oll Brothers insists its customer service operation is second to none. "Sometimes construction issues arise, and we pride ourselves in dealing with them directly, quickly, and efficiently," the company said in a written statement to the Globe. "We believe that we are the best in our industry in following up with our customers."
